Last updated: 25-07-2026
NomSticks ("we," "us," or "our") operates the website https://nomsticks.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Free Shipping: We offer free shipping on all orders
Delivery Area: We currently ship within the United States and internationally.
Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
Cut-off Time: Orders placed before 11:00 (GMT-05:00) Eastern Standard Time (New York) will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.
Estimated Delivery: Orders typically arrive within 7-15 business days after processing, depending on the destination.
Courier Services: We use reliable carriers such as USPS, UPS, DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns Policy: For detailed return instructions, please refer to our Returns Policy
If you have questions or concerns about this Shipping Policy, please contact us:
Email: hello@nomsticks.com
Phone: +1 (613) 252-5972
Address: 7639 Av. Christophe-Colomb #7, Montreal, Quebec, H2R 2S8, Canada
Hours: Monday to Friday between 9:00 am to 5:00 pm US EST.